Contact
No login required. We normally reply within 24 hours.
Write to us about anything — a question about the data, a problem with your account, an invoice, or a request under data protection law.
You can also simply email support@wavg.de — both reach us.
Already have an account? While logged in you can also open a support ticket in the app — the Support entry at the bottom of the page. Tickets keep the whole conversation in one place and show you when we have replied. This form works either way and needs no login.
How we handle your message
Controller: Jonas Rösch, Hauptstraße 154, 77876 Kappelrodeck, Germany, support@wavg.de. Purpose: to read and answer your message. What we process: the email address you enter, your message, and — if you fill them in — your name and subject line; in addition the time of receipt and the IP address the message was sent from, solely to limit abuse of this form. Legal basis: Art. 6 (1) (b) GDPR where your request concerns a contract, otherwise Art. 6 (1) (f) GDPR (answering enquiries and protecting the form against misuse). Storage: your message is stored on our own server in Germany and deleted automatically after 90 days; a notification without the content of your message is sent to our support mailbox. We do not send you a copy. Your rights: access, rectification, erasure, restriction, objection (Art. 21) and complaint to a supervisory authority. Full details in our Privacy Policy; provider details in the Legal Notice.